Privacy Policy
Effective Date: 8 July 2026
Welcome to Cathel Technologies (“Cathel Tech”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit www.catheltech.co.za or use our services.
1. Information We Collect
We may collect the following types of personal information:
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Full name
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Company name
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Identity or registration number (where required)
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Email address
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Telephone or mobile number
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Physical and postal address
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Billing information
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Company registration details
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IP address
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Browser and device information
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Website usage information through cookies and analytics
2. How We Collect Your Information
We collect information when you:
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Complete a contact form
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Request a quotation
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Register for our services
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Subscribe to newsletters
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Contact us via email or WhatsApp
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Browse our website
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Use our online services
Some information is collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
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Provide our services
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Register companies
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Assist with compliance services
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Design logos, posters, and other branding materials
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Respond to enquiries
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Process payments
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Issue invoices
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Improve our website
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Communicate with you regarding your requests
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Send important service updates
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Meet legal and regulatory obligations
We do not sell your personal information to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Analyse website traffic
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Improve website functionality
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Enhance security
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We may share your information only when necessary with:
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Government authorities such as the Companies and Intellectual Property Commission (CIPC), the South African Revenue Service (SARS), or other regulatory bodies where required to provide our services
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Payment service providers
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Website hosting providers
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IT support providers
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Professional advisers
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Law enforcement agencies where required by law
All third parties are expected to protect your information appropriately.
6. Data Security
We implement reasonable technical and organisational security measures to protect your information against:
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Unauthorised access
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Loss
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Theft
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Misuse
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Alteration
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Unlawful disclosure
Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
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Deliver our services
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Meet legal and accounting obligations
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Resolve disputes
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Enforce our agreements
When information is no longer required, it is securely deleted or destroyed.
8. Your Rights
Subject to applicable law, you have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information where legally permitted
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Object to certain processing activities
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Withdraw consent where processing is based on consent
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Lodge a complaint with the Information Regulator of South Africa
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. International Data Transfers
Where necessary, your information may be processed or stored using secure cloud-based service providers located outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
